Frequently Asked Questions
fitfeed is a premium food brand specializing in freeze-dried raw food and snacks. We differentiate ourselves through high-quality ingredients, meticulous production processes, and a commitment to providing optimal nutrition for your furry friends.
If you're wondering, "Raw diets are very healthy, but they take too much time," or "I wish traditional foods were as healthy as they are practical," freeze-dried raw foods are the solution you're looking for. Freeze-drying technology removes moisture under vacuum at very low temperatures, allowing the foods to be stored at room temperature while preserving their nutritional value. So, you don't have to choose between convenience and health.
Absolutely! Fitfeed products are carefully manufactured in our modern facilities to exacting quality and safety standards. We source our ingredients responsibly and conduct regular testing to ensure our products are safe and free from contamination.
Your furry friend's transition to Fitfeed should be gradual. Start by mixing Fitfeed with their current food and gradually increase the amount over a week or two. This helps their digestive system adjust to the new diet and minimizes potential digestive issues.
Yes, fitfeed products are formulated to meet the nutritional needs of all life stages, from puppies and kittens to adults and older furry friends.
Fitfeed can be used as a complete meal for your furry friend because it contains essential nutrients. However, we recommend consulting with your veterinarian to ensure it's compatible with your furry friend's specific nutritional needs.
To maintain freshness and quality, store fitfeed products in a cool, dry place, away from direct sunlight. After opening, seal the package tightly, removing as much air as possible, and consume within the time specified on the packaging. It's also important to follow the specific storage instructions for each product.
No, fitfeed freeze-dried products do not need to be refrigerated. The freeze-drying process removes moisture, allowing the products to maintain their nutritional value while maintaining a long shelf life at room temperature.
We source all our ingredients from reliable suppliers who have the necessary approvals and certificates, prepared for human consumption.
No, fitfeed products are formulated without grains or gluten. We understand that many of our furry friends have intolerances or allergies to grains, so we've made our recipes grain- and gluten-free.
fitfeed offers products to meet a variety of dietary restrictions, including limited-ingredient diets and specific protein preferences. Check our product descriptions and labels to find options that meet your furry friend's specific needs.
Appropriate portion sizes vary depending on factors such as your furry friend's weight, age, activity level, and specific nutritional needs. Serving size recommendations are included on our packaging to help determine proper portion sizes. Consulting with your veterinarian and monitoring weight will also be helpful in determining the correct amount.
While fitfeed products are designed to provide a balanced diet, if your furry friend has any specific health conditions or allergies, we recommend consulting your veterinarian. Your veterinarian can guide you in selecting the most appropriate options from our product range.
Yes, we regularly offer discounts and promotions on our website. We also operate a loyalty program where you can earn rewards for your purchases. Stay up-to-date on the latest offers and rewards by visiting our website or subscribing to our newsletter.
fitfeed products can purchased on our website at www.fitfeed.pet. We will soon be online as well as in selected retailers in your country.
For questions, concerns or feedback, please contact our friendly customer support team during business hours.
You can reach us by phone at +90 216 629 51 20. Alternatively, you can send an email to info@sngpetcare.com. We'd be happy to assist you.